Membership Relations and Engagement Director

Position: Membership Relations and Engagement Director

Greater Vancouver Chamber | Vancouver, WA

Reports to: President/CEO

Compensation: First-year expected earnings are approximately $120,000+, combining a competitive base salary with performance-based incentives tied to membership growth, engagement outcomes, and regional business investment. This structure reflects the strategic nature of the role and its impact on advancing the Chamber’s mission and long-term sustainability.

Company Description

Founded in 1890, the Greater Vancouver Chamber (GVC) is a nonprofit organization dedicated to advancing and strengthening the regional business community. The Chamber provides member services, public affairs advocacy, workforce and leadership programming, and community-building initiatives. GVC brings together diverse businesses, organizations, and professionals to support long-term economic vitality across Southwest Washington. As a leading voice for business, the Chamber works to strengthen infrastructure, promote policy alignment, and elevate opportunities that help businesses grow and thrive.
Learn more at vancouverusa.com.

Role Description

The Membership Relations & Engagement Director is a full-time, on-site leadership role responsible for driving membership growth, strengthening business relationships, and advancing regional engagement across Southwest Washington. This position blends strategic relationship management with proactive community engagement to expand the Chamber’s impact and visibility.

This role maintains core B2B business development responsibilities while also leading engagement strategies that increase participation in civic and business forums, including city and county council meetings and regional groups that influence the business climate. The Director works closely with the Membership Relations team and Executive Team to strengthen business investment, support programming initiatives, and elevate the voice of the small business community.

The position requires strong executive presence, the ability to engage CEOs and C-suite leaders as well as small business owners, and a commitment to strengthening collaboration across the region.

Key Responsibilities

Membership Growth & Relationship Management

• Cultivate and manage strategic relationships with businesses ranging from emerging entrepreneurs to executive leadership teams.
• Drive membership recruitment, retention, and engagement through proactive outreach and strategic relationship building.
• Lead B2B sales efforts aligned with Chamber goals, including membership investments and program participation.
• Serve as a trusted advisor to members by understanding business needs and connecting them to relevant Chamber initiatives.

Engagement & Regional Visibility

• Increase business participation in local civic engagement opportunities, including city council, county council, and regional advisory groups impacting the business community.
• Represent the Chamber at community meetings, industry events, and professional gatherings to strengthen relationships and expand visibility.
• Build pathways for businesses to engage in advocacy, policy discussions, and regional collaboration efforts.

Business & Community Investment

• Develop and support partnerships that advance Chamber programming throughout Southwest Washington.
• Identify opportunities to grow business investment that strengthens programs supporting small and midsize employers.
• Collaborate with internal teams to align engagement strategies with workforce development, leadership programs, and community initiatives.

Team Collaboration & Strategy

• Partner with the Membership Relations team to align outreach, engagement, and growth strategies.
• Work with executive leadership to identify trends impacting businesses and recommend strategic responses.
• Track engagement metrics, membership activity, and regional participation to inform decision-making and reporting.

Qualifications

• Proven experience in B2B sales, business development, or relationship management.
• Strong executive communication skills with the ability to engage both senior leaders and small business owners.
• Demonstrated success building partnerships and expanding community engagement.
• Knowledge of regional economic development, business advocacy, or Chamber environments preferred.
• Ability to represent the organization professionally in public forums and stakeholder meetings.
• Strategic thinker with strong organizational and project coordination skills.
• Proficiency in CRM platforms (salesforce a plus), Microsoft Office Suite, and data tracking tools.

BENEFITS:

Below are just a few of the many benefits offered to our employees.

• Paid Time off with accrual increasing with longevity
• 401K with organization matching.
• 12 Paid Holidays
• Comprehensive Medical, Vision and Dental insurance | 100% covered by the Chamber
• Employer paid downtown parking
• Mobile Phone Stipend
• Employer paid Life and Long-Term Disability Insurance

The Greater Vancouver Chamber of Commerce is an Equal Opportunity Employer and Prohibits discrimination and harassment of any kind: The Chamber is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by laws or regulations. The Chamber will not tolerate discrimination or harassment based on any of these characteristics and we encourage applicants of all ages.

Send letter of interest and resume to

John McDonagh, President/CEO at Jmcdonagh@vancouverusa.com and

Janet Kenefsky, Chief Operating Officer at Jkenefsky@vancouverusa.com

Greater Vancouver Chamber