Service Technician

Join Our Family at Mobility City of Vancouver Field Service Technician – Hands-On Service with Heart and Hustle

At Mobility City of Vancouver, we’re a family-oriented, values-driven team that believes in showing up for our neighbors—especially seniors, veterans, and anyone whose mobility challenges affect their independence. We’re proud to be a part of the Mobility City nationwide system, but what really matters to us is serving our community and veterans with compassion, reliability, and genuine care. If you’re someone who finds purpose in helping others, enjoys both hands-on work and keeping things organized behind the scenes, and wants to be part of a tight-knit crew that works hard and supports each other, keep reading.

The Role: A Real Mix of Field Work and In-House Impact

This isn’t a purely field or purely desk job—it’s a balanced role with real variety. About two-thirds of your time will be out in the community: delivering equipment, performing installations (stairlifts, ramps, automotive lifts, vertical platform lifts), conducting service and repairs on powered scooters, wheelchairs, lift recliners, hospital beds, and more, and training customers in their homes or facilities. The other one-third happens in-house: managing work orders and national accounts in our CRM, routing and dispatching technicians, scheduling and quoting jobs, handling stockroom inventory, performing in-house repairs, and assembling products. You’ll use our systems to keep everything running smoothly so our customers get fast, professional service and our team stays organized and efficient. You’ll split your time between being the friendly, capable face customers see in their homes and being the organized problem-solver who keeps the operation moving behind the scenes. It’s meaningful work that combines technical skill, customer connection, and operational responsibility.

The Reality Check (We’re Honest About What This Takes)

We serve aging customers with urgent medical needs. When their equipment isn’t working, it often affects their safety, independence, and daily life. That means we need someone who shows up ready to serve—whether you’re in the field or managing the systems that support those visits. We’re looking for a self-starter who’s comfortable being thrown into the action. You won’t be micromanaged. You’ll be trusted to handle real situations, learn our CRM and processes on the go, and figure things out as you go. We provide full training, all the tools and systems you need, a company vehicle for field work, and a supportive team that has your back. We give you the dignity to learn and even stumble a bit at first—because that’s how real growth happens. What we can’t teach is heart, hustle, and the willingness to take ownership of both the hands-on work and the behind-the-scenes responsibilities. Backgrounds in HVAC, auto mechanics, industrial maintenance, handyman work, or appliance repair often transition well here. But more than technical skills, we need someone with strong people skills, attention to detail, compassion for our customers, and the drive to keep both the field work and the systems running smoothly.

Our Culture: Work Hard, Play Hard, Serve with Purpose

We’re a family organization grounded in faith and real values. We work hard every day because the people we serve deserve our best. We also know how to have fun—high fives after a successful install, encouragement when things get busy, team support, and a culture where everyone grows together. Whether you’re out on a job or at the desk keeping things organized, you’ll be part of a team that celebrates wins and looks out for each other.

What We Offer

• Pay determined by experience, minimum $20 per hour
• Full-time schedule: Monday–Friday 8:30am–5:00pm
• Company vehicle for field work, all tools, full training on equipment and our CRM/systems
• Growth opportunities—many team members grow into sales, leadership, or management roles
• Annual wage increases and a path to build a real career with a company that invests in its people

Requirements

• Valid driver’s license with a clean driving record
• Ability to pass a thorough background check & drug screening
• Physically fit and able to comfortably lift 150+ lbs (the field portion involves lifting, bending, and hands-on work in real homes)
• High school diploma or GED preferred
• Mechanical aptitude and comfort with basic electronics troubleshooting (a big plus)
• Willingness to learn and use our CRM for work orders, dispatching, scheduling, and national account management
• A servant’s heart, attention to detail, and the drive to take ownership of both field and in-house responsibilities

If you’re ready to roll up your sleeves, balance hands-on service with behind-the-scenes organization, serve with compassion, and be part of a team that truly cares about our community—and each other—we’d love to hear from you.

Apply today on Indeed and attach your resume. Tell us a little about why this mix of field work and operational responsibility, and this kind of team, feels like the right fit for you. We’re not just hiring a technician. We’re looking for someone who wants to grow with our family and help us take care of the people who need us most—both out in the community and in how we run the operation behind the scenes.

Mobility City is a leading provider of mobility aids and assistive technology for individuals with physical disabilities and mobility challenges. We are dedicated to enhancing the lives of our customers by offering high-quality mobility solutions, outstanding customer service, and expert advice. As a member of our team, you’ll help us make a meaningful impact in the lives of people who rely on mobility products to lead more independent, fulfilling lives.

Benefits:

• Company truck
• Tools provided

Work Location: On the road

Click here to learn more!