Yes - that's the goal! One Certificate cannot be split between two Participating Merchants.

An added benefit of the BOGO Promotion is that for each matched amount, the total is distributed in $10 increments. From there, you are encouraged to use your Gift Certificates at new-to-you businesses around Clark County.

If your Gift Certificate has remaining funds after your purchases, the Merchant will have the option to issue you in-store credit or cash-out.

We're excited to hear it! Retailers, Restauranteurs, and Service Providers (like Salons, Massage Therapy, etc.) in Clark County, with the ability for in-person transactions are able to participate.

Signing up is FREE and easy, here: https://app.conpoto.com/callbacks/merchant_portal/signup.php

IMPORTANT: Use the Invitation Code "VANCOUVER" to Sign Up.
 

No. Each certificate has a unique QR code that, when verified, cannot be reused or reloaded.

Yes. A receipt will be emailed to the address that was used to make the purchase. If you do not see a receipt after your order, check your folder. In the case that you do not receive a receipt, please let us know.

Contact: GrowThe360@VancouverUSA.com

Yes! For orders of 1000 certificates and over, your logo can be added to each of your certificates. We can even add a special message to your certificate redemption page. Send us an email to learn more.

Contact: GrowThe360@VancouverUSA.com

Yes - we encourage Grow The 360 for all sorts of corporate gifting! If you're buying Gift Certificates in large quantities (1000+ certificates) send us an email. We will be able to organize this on behalf of your company or organization, and even include your logo on the Certificates.

Contact: GrowThe360@VancouverUSA.com

It is FREE to participate as a merchant. Through August 31, 2021, there is no service cost or credit card processing fee associated with the Grow The 360 Program. No additional POS system or equipment is needed. Through August 31, you do not need to be a Chamber Member to participate as a Merchant.

Thank you for your interest in Grow The 360! If you don't see your business listed under the Participating Merchants tab, this may mean you need to follow some additional setup steps.

Here are some tips:

• What's Your Industry? At this time, Grow The 360 is created for Retailers, Service-Providers, and Restaurants that can accept in-person gift certificate transactions. If you are unsure if you qualify to participate, please send us an email.
• Check Your Email: If you qualify and you tried signing up but did not receive a Welcome Email guiding you to your Merchant Portal, make sure to check your spam folder. Additionally, check your 'blocked' senders.​
• Sign Up Tutorial: Just incase, view this sign up tutorial video to make sure you followed each of the proper steps. Watch Sign-up Tutorial, here.
• Setup Tutorial: This video will guide you through the setup process for your Merchant Portal. Watch Setup Tutorial, here.

If you are still having issues after following these steps, please let us know.

Contact: GrowThe360@VancouverUSA.com

Sharing your Grow The 360 Participation on Social Media is the easiest way to grab your customer's attention! Plus, we've made it even easier with the addition of a copy/past text for you to use, and downloadable images for you to post!

Copy/Paste Templates for your Social Media:

• General Post
  Participating Business Name is officially accepting Grow The 360, our "Shop Local" Community Currency! Supporting our local businesses has never been easier. Purchase your Grow The 360 Gift Certificates now at www.VancouverUSA.com/GrowThe360.
   
• BOGO Promotional Post
  Participating Business Name is officially accepting Grow The 360, our "Shop Local" Community Currency! Starting May 3 at 10 AM until funds are matched, all Grow The 360 Gift Certificate purchases are Buy One Get One. That's double your spending power at Participating Business Name! Purchase your BOGO Grow The 360 Gift Certificates now at www.VancouverUSA.com/GrowThe360 while funds are still available.
   
• Your Own Promotion Post: Reward Your Shoppers with Exclusive Coupons/Free Gifts/Prize Drawings!
  Participating Business Name is officially accepting Grow The 360, our "Shop Local" Community Currency! When you use your Grow The 360 Gift Certificates at Participating Business Name now through Date of Your Own Promotion End, you will get Your Own Promotion Details! Talk about a WIN-WIN! Don't have your Community Currency yet? Purchase your Grow The 360 Gift Certificates now at www.VancouverUSA.com/GrowThe360.
   

Example Hashtags to Use with Social Media Posts:

• #GrowThe360
• #SupportLocal
• #RecoverTheCouve
• #CommunityCurrency
• #SupportVanWA

Images to Download for your Social Media:
These are 1080 x 1080 pixel .JPG images, best for Instagram or Facebook. Click the following link on a computer, laptop, or tablet to download the .zip file containing all available graphics: DOWNLOAD HERE or click the image below.


 

The more the merrier! If you have multiple locations, you'll only need to sign up once to participate as a Grow The 360 Merchant. Just like your sophisticated POS system, our Grow The 360 Program will track your purchases inside your Merchant Portal.

You control what your employees have access to. Your Merchant Portal hosts a variety of financial information and company details that, if you wish to keep private, you can restrict your employees' permissions to be only able to scan the QR Codes for the program.

If you're having difficulty with applying these settings to your account, send us an email.

Contact: GrowThe360@VancouverUSA.com

Yes, Square is compatible with your Grow The 360 Merchant participation.

Here are a few steps to set this up:

• Add/ scan the items the customer is purchasing
• Hit charge (blue button at the bottom right)
• Hit "split amount" (top right)
• Enter the community cash amount
• Continue
• Hit "more" then click "other gift card or certificate" (enter a note that states it’s community cash)
• Hit Record Payment (blue button, top right corner)
• Then if there is a remaining balance it can be paid like normal.

If you are still having difficulty after following these steps, please let us know.

Contact: GrowThe360@VancouverUSA.com

Join the Chamber's Grow The 360 Facebook Group, exclusively created for Participating Merchants!

In this group, resources, share-able images, and flyers will be made available to you.